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PRIVAY POLICY
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Effective Date: September 1, 2025
The Hi Tide (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our site.
1. Information We Collect
When you visit The Hi Tide, we may collect the following types of information:
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Personal Information You Provide: If you contact us, sign up for newsletters, or fill out forms, we may collect your name, email address, or other contact details.
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Automatically Collected Information: Through cookies and tracking technologies, we may collect:
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IP address
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Browser type and version
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Device type and operating system
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Pages visited and time spent on our site
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Referring website or search engine
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2. How We Use Your Information
We use collected data to:
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Improve website functionality and user experience
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Analyze site traffic and usage patterns
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Show you relevant advertisements and marketing campaigns
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Respond to inquiries and provide customer support
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Comply with legal requirements
If you subscribe to our newsletter or marketing emails, we may use your contact information to send updates, promotions, or service-related communications. You can unsubscribe at any time using the link provided in our emails.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to understand user behavior and serve targeted ads. These may include:
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Google Analytics – to measure website performance and visitor interactions
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Google Ads – to deliver personalized advertisements based on your interests
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Meta Pixel (Facebook Pixel) – to track user interactions and measure ad effectiveness
You can control or disable cookies through your browser settings, but some site features may not function properly.
4. Third-Party Services
Our site integrates with third-party tools, including but not limited to:
These third parties may collect information directly from you in accordance with their own privacy policies.
5. Sharing of Information
We do not sell your personal information. We may share information in limited circumstances:
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With service providers who help us operate our website and advertising
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To comply with legal obligations or law enforcement requests
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In connection with a business transfer (e.g., merger, acquisition, or sale of assets). If such a transfer occurs, we will notify you by updating this policy and/or providing notice on our site.
6. Data Retention
We retain collected information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
For example:
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Contact form submissions may be retained for up to 12 months.
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Analytics data may be retained by Google for up to 26 months.
7. Your Privacy Choices
You have the right to:
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Opt out of targeted advertising via tools such as:
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Adjust browser settings to refuse cookies
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Request access, correction, or deletion of personal information (subject to applicable law)
Do Not Track Signals: Our site does not currently respond to “Do Not Track” browser settings.
8. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect information from children. If we become aware of such data, we will delete it promptly.
9. Geographic Scope
The Hi Tide operates in the United States and primarily serves users located in Hawaii. If you are accessing our site from outside the U.S., your data will be processed and stored in the United States.
10. Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
The Hi Tide
4120 Liholiho Rd, Princeville, HI 96722
📧 Email: info@thehitide.com
📞 Phone: 808-755-3466